Terms of Service

Last updated: March 2026  ·  Developed by: Akaneo Labs  ·  support@storypulse-ai.com

1. Acceptance of Terms

By installing or using StoryPulse ("the App"), you agree to these Terms of Service. If you do not agree, do not install or use the App. These terms apply to all users of StoryPulse, including free and paid plan users.

2. Description of Service

StoryPulse is an Atlassian Forge app that reads data from your Jira instance and uses AI (Anthropic Claude API) to generate narrative reports, which can be published to Confluence or exported in various formats. The App operates entirely within the Atlassian Forge platform.

3. Eligibility

You must have a valid Atlassian Cloud account and the necessary permissions within your Atlassian instance to install and use StoryPulse. By using the App, you represent that you have the authority to agree to these terms on behalf of yourself or your organisation.

4. Free and Paid Plans

StoryPulse offers a free tier and paid subscription tiers. Plan limits (report counts, refinement counts) are enforced per calendar month and reset at the start of each month. Paid plans are billed through the Atlassian Marketplace. Akaneo Labs does not directly handle payment information.

Plan limits are subject to change with reasonable notice. Continued use of the App after a plan change constitutes acceptance of the updated limits.

5. Acceptable Use

You agree not to use StoryPulse to:

6. Intellectual Property

The App, including its code, design, and functionality, is owned by Akaneo Labs. Report content generated by the App using your Jira data is owned by you. Akaneo Labs claims no ownership over the narrative reports generated for your organisation.

7. Data and Privacy

Your use of StoryPulse is also governed by our Privacy Policy. By using the App, you consent to the data practices described in the Privacy Policy.

8. Third-Party Services

StoryPulse uses the Anthropic Claude API to generate narrative content. By using StoryPulse, you acknowledge that your Jira data (issue summaries, descriptions, assignee names, statuses, and user-provided context) is sent to Anthropic for processing. Anthropic's terms and privacy policy apply to that processing. You are responsible for ensuring your use of StoryPulse complies with your organisation's data governance policies.

9. Disclaimer of Warranties

StoryPulse is provided "as is" without warranties of any kind, express or implied. Akaneo Labs does not warrant that the App will be error-free, uninterrupted, or that the generated content will be accurate, complete, or suitable for any particular purpose.

AI-generated content should always be reviewed before use. StoryPulse is a writing tool — the outputs it produces are a starting point, not a final authority.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Akaneo Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use StoryPulse. Our total liability to you for any claims arising from use of the App shall not exceed the amount you paid for the App in the three months preceding the claim.

11. Modifications to the Service

Akaneo Labs reserves the right to modify, suspend, or discontinue StoryPulse at any time with reasonable notice. We will endeavour to provide advance notice of significant changes via the Atlassian Marketplace listing or by email to the address associated with your Atlassian account.

12. Changes to These Terms

We may update these Terms of Service from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of StoryPulse after updated terms are posted constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of North Macedonia, without regard to conflict of law principles. Any disputes shall be resolved in the courts of North Macedonia, unless otherwise required by applicable consumer protection law in your jurisdiction.

14. Contact

Akaneo Labs
support@storypulse-ai.com